FAQ

DO I NEED TO MAKE AN ACCOUNT TO PLACE ORDER WITH BRUMANO ?

No, you do not need to make an account. You can check-out as a guest and order will be processed. If you become a member, it will have additional benefits which will be informed to the members on time to time basis.

WHAT ARE BENEFITS OF MAKING AN ACCOUNT?

You can save your address and do not need to enter the address again and again.
You can keep a track of orders placed on Brumano.
Get discount coupons on special occasions like birthday, etc.

IS MY INFORMATION SAFE WITH BRUMANO?

Please be assured that the personal information of the users is kept private and not shared with the third party at any point.

HOW DO I RETURN OR EXCHANGE ANY PRODUCT?

You can exchange or return the products as per our policy. You can check details for policy on https://www.shopbrumano.com/exchange-policy/

CAN I CANCEL MY ORDER?

If you have any doubts about the order you have placed, you can call our Customer Service @ 0312-BRUMANO (2786266) or contact us via email to cs@shopbrumano.com or on Whatsapp @ +92-343-3350555

IF I FORGET MY PASSWORD, WHAT SHOULD I DO?

In case you forget your password, you can request a new password from forget your password page and the new password will be sent on your registered email address.